Landlord Services

Having a vacant property is one of the most stressful times for an investment property owner.   Finding your next tenant is a priority task at Dowdell Property. 

 Steps for finding you your next tenant

• Providing you with a comprehensive market analysis to set the asking rent 
• Create a marketing campaign utilising professional photography, video walkthroughs, 360 Virtual Tours and floorplans and descriptive ad copy
• Multiple web portals for advertising including realestate.com.au; 
• Open homes available for tenants to book convenient times 
• Comprehensive vetting process for each application received

 When handling maintenance requests, prompt communication and efficient resolution are key.   Working with trusted, licensed,and fully insured trades is essential to maintain the standard of your investment property.   Having built relationships with a wide range of trades over the past 17 years, rest assured your property is in safe hands.    Of course if you have a preferred licensed tradespeople they can be engaged as well. 

• Tenants can log maintenance direct into tenant app/portal 
• Clear communication to you on what the isssue is and course of action taken
• Larger issues are discussed with you prior to arrangement and quotes obtained for your approval
• Photos received for all completed work so you can comfortable of the outcome

You have appointed a Property Manager to look after and safeguard your investment.  Regular on site routine inspections are a key way of ensuring that your property is being looked after.  With  inspections scheduled regularly you will be advised and also invited to attend.

• A full written report with photos will be sent through within 24 hours
• Maintenance identified at inspection will be reported and handled
• Proactive suggestions will be provided for keeping our property at its best

Offering flexible payment options to your tenant and different disbursement schedules for you helps to make your rent income work for  you.

• Weekly, Fortnightly, Bi Monthly or End of Month payments schedule - it's your choice!
• Hassle free payments of your outgoings such as rates, water and body corporate fees makes it easy for you and keeps all your transactions on your property statements
• Monthly statements highlighting all transactions for you
• EOFY statements make post June 30 easier.

We take the hassle of ensuring your property is compliant for smoke alarms, pool compliance and safety switches.

• Smoke Alarm testing at commencement of tenancy and each lease renewal is automatically booked with a licensed, insured professional.
• Whether it be your non-shared pool or even a shared pool in a unit complex we keep on top of that well ahead of any expiry
• Water efficiency certificates can easily be arranged with our plumber to ensure you can be reimbursed by your tenant for the water consumption expense

Your are the first person to know when your tenants will be vacating.  A full exit inspection it completed as tenants vacate with a full report highlighting the condition of the property and ensuring the tenant has returned the property to the same condition they received it in, excluding fair wear and tear of course.

• Report with photos of the property and any individual issues that may need to be resolved.  Yes, you will receive a copy of this.
• Discussions with tenants about the responsbilities upon their vacate. Follow through with any issues that need to be addressed including bond claims, dispute resolution and as a last resort QCAT  
• Maintenance items will be identified and handled to make sure your new tenant has a hassle free move in.
• Preparation fo the property for your new tenant.